How do I place an order?
You can place an order through the main website, ebay, Mercari or contact us directly.
If you're having trouble with our website, please reach out.
When will I get my product?
We strive to ship products within 1 business day of order date. From there it's up to the carrier as to how long it will take to receive it. If you did not receive a tracking code or our order is lost, please contact us.
I'm interested in wholesale/B2B pricing
We're always happy to offer wholesale pricing or pricing for resale purposes. Please contact us with what you're interested in and we'll be in touch.
Where is my order?
Please contact us if your order wasn't shipped when expected, you didn't receive a tracking code, or you feel your item got lost. We will do our best to help.
I am disappointed with my order!
Oh no! This is never what we want at The Collector's Dungeon. Please contact us for options. If the product is not what you wanted or damaged and the product is still sealed, we will be happy to offer a refund!
Do you sell single or graded cards?
Yes! We have a moderate selection of single and sealed cards. If you're looking for a specific card, contact us!